IT SERVICES
Technology isn't complicated. People are.
Most tech problems are people problems wearing a tech costume. The tool is rarely the issue. It's whether anyone understands it, trusts it, or actually wants to use it. That's what we work on.
You bought the thing, you set it up, and it mostly works, except for the parts that drive you crazy. We get your technology working the way you expected it to when you bought it.
- Setup & configurationNew Mac, iPhone, iPad, or Windows PC? Set up right the first time.
- TroubleshootingSomething's broken and you don't know why. We do.
- Security & privacyProtecting your data without making life harder.
- Data migrationOld device to new without losing anything.
- TrainingAt your pace. No jargon. No judgment.
- Backup & recoveryTime Machine, iCloud, and a plan that works before you need it, not after.
- Kind
- One-on-one tech help
- Specialty
- Apple devices and the Apple ecosystem
- Where
- In-home in Kansas City; remote anywhere
- Pace
- Yours
“He has always understood that we are not of the computer world… and he has kept us afloat in it all these years.”
Nonprofits, arts organizations and creative businesses often get stuck in the same place: the technology technically works, but it isn't really working. Staff work around it, nobody trusts it, and decisions get made in a hurry instead of on purpose. We help you work out what you actually need, build it, and get people to use it.
- Best for
- Teams of 5–100 who need strategic thinking, not just hands on keyboards
- Clients
- Nonprofits, arts organizations, creative businesses
- Experience
- Twenty years in nonprofits and higher education
- IT strategy & planningDecisions that match your actual goals.
- macOS & Apple deploymentMDM, security policy, and everything between.
- Windows & Microsoft 365Setup, admin, security, and the same care we give Apple.
- Google WorkspaceSetup, admin, SSO, and real adoption.
- Fractional IT leadershipSenior IT thinking without the full-time cost.
- AI integrationWhat's actually useful, minus the hype.
- Change managementGetting people to use the thing. The step most consultants skip.
- 1A conversationFree, no obligation. You tell us what's going on.
- 2An honest answerWhether we can help, and what that would look like.
- 3A structure that fitsHourly, project-based, or a retainer if you need ongoing help.
- 4We stick aroundWe don't disappear once the project is “done.”
We don't do unnecessary complexity, and we don't recommend tools we'd be embarrassed to use ourselves.